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Understanding Returns

Understand how box office returns work in Mica. Covers Flash vs BOR figures, automatic feeds from Numero and MaccsBox, Comscore imports, manual entry, the Returns page toggles, Flash-to-BOR conversion, and gross vs net calculations.

Danny Jeremiah
Updated by Danny Jeremiah

Returns are the box office figures that flow back from venues into Mica after a playweek. Before you can invoice a booking, you need return figures in place. This article explains the two types of return — Flash and BOR — how they reach your bookings, and where you can view and edit them in Mica.

Table of Contents

  1. Flash vs BOR
  2. How Returns Reach Your Bookings
  3. Where to View and Edit Returns
  4. The Returns Page
  5. Entering Returns Manually
  6. Converting Flash to BOR
  7. Gross vs Net

Flash vs BOR

Mica tracks two sets of box office figures for every playweek:

Flash

BOR (Box Office Return)

What it is

Preliminary estimate — early, often unreconciled figures

Confirmed return — the final, reconciled figures from the exhibitor

When it arrives

Typically within days of each screening

After the playweek ends, once the exhibitor has reconciled

Typical source

Numero (automatic), Comscore import, or manual entry

MaccsBox (automatic), Comscore import, or manual entry

Used for invoicing?

No

Yes — invoicing is always based on BOR Net

Both Flash and BOR have a Gross and a Net value. Gross is the total box office take; Net is the amount after tax. Invoicing is always calculated on BOR Net.

How Returns Reach Your Bookings

Figures can arrive in Mica through several channels. Where possible, Mica loads them automatically — but manual entry and file imports are available for venues or territories where automated feeds aren't in place.

Automatic feeds

Mica is connected to two industry data providers that deliver figures directly to your bookings:

  • Numero — provides Flash figures. Where a venue reports to Numero, Flash data is loaded automatically and matched to your bookings.
  • MaccsBox — provides BOR figures. Where a venue reports to MaccsBox, reconciled BOR data is loaded automatically and matched to your bookings.
If both feeds are active for a venue, your bookings can receive Flash figures from Numero and BOR figures from MaccsBox with no manual work required.

File imports

For venues or territories that aren't covered by Numero or MaccsBox, you can import figures from a data file. Mica supports Comscore (Rentrak) file imports for both Flash and BOR data. The import process verifies the file against your existing bookings before applying the figures.

For full details on importing from Comscore, see Import Returns from Comscore.

Manual entry

You can also key in figures by hand — useful for one-off corrections, venues that don't report electronically, or territories where no automated feed is available. Manual entry is covered in detail below.

Where to View and Edit Returns

You can view and edit return figures in three places in Mica. Each serves a different purpose:

Location

Best for

Flash to BOR?

Returns page
(BookingsReturns tab)

Reviewing and editing figures across multiple bookings for a given week. Bulk operations.

Yes — in bulk across selected bookings

Bookings tab
(BookingsBookings tab)

Checking Flash and BOR totals at a glance alongside other booking details

Yes — per individual playweek

Booking detail page
(click into a booking)

Editing figures for a single booking in full detail — daily breakdown, per-screen data

Yes — per individual playweek

The Returns Page

The Returns page is the main place for working with box office figures across all your bookings for a given week. Navigate to BookingsReturns to open it.

Returns page showing Flash/BOR toggles, week selector, and daily columns for multiple bookings

Toggle controls

The Returns page has three sets of toggle buttons that control what you see in the grid. Understanding these is important, because they determine which figures are displayed and editable:

Toggle group

Options

What it controls

Figure type

Flash · BOR · Difference

Whether you're viewing Flash estimates, confirmed BOR figures, or the difference between them

Value type

Boxoffice · Admissions

Whether the daily columns show monetary amounts or ticket counts

Amount type

Gross · Net · Difference

Whether you see gross takings, net (after tax), or the difference between them

Completeness

All · Incomplete

Whether to show all bookings or only those still missing figures

The toggles affect both what you see and what you edit. If you're entering Flash figures, make sure Flash is selected — otherwise you may accidentally enter values into the BOR fields, or vice versa. Always check which toggles are active before typing.

The grid shows one row per booking, with daily columns for the selected playweek. Flash and BOR totals appear on the right of each row. Click the edit icon on any row to open the full Edit Returns dialog for that booking.

Week navigation

Use the week selector at the top left to move between playweeks. You can also filter by venue or venue group using the dropdown.

Entering Returns Manually

Quick entry on the Returns page

For simple cases — entering a single gross or net figure per day — you can type directly into the daily cells on the Returns page grid. Make sure the correct toggles are selected (Flash or BOR, Gross or Net), then click into a cell, type the value, and press Tab to move to the next day. Click Save when you're done.

Detailed entry via Edit Returns

For more granular data — per-screen breakdowns, ticket types, or admissions counts — click the edit icon at the end of any booking row to open the Edit Returns dialog.

Edit Returns dialog showing daily breakdown with Screen, Ticket Type, Admissions, Box Office, and Source columns

The Edit Returns dialog shows a daily breakdown for the selected playweek. For each day you can enter:

  • Screen — select the screen from a dropdown (populated from the venue's screen configuration)
  • Show — the show number or time
  • Ticket Type — Standard, Premium, etc.
  • Price — ticket price
  • Admissions — number of tickets sold
  • Box Office — gross box office amount
  • Box Office Net — net amount after tax

Use the Flash / BOR toggle at the top of the dialog to switch between entering Flash and BOR figures. Click the + button on any day to add an additional line (for example, a second screen or a different ticket type).

The Source column shows where a figure came from — Numero, MaccsBox, Comscore, or Manual. This helps you identify which figures were loaded automatically and which were entered by hand.

Override imported data

If figures have been loaded automatically from Numero or MaccsBox but you need to correct them, click Override Imported Data at the top of the Edit Returns dialog. This unlocks the fields so you can amend the values. Without clicking this button, automatically imported figures are read-only.

Converting Flash to BOR

In many cases, Flash figures are a close enough approximation that you can copy them straight across to BOR rather than waiting for or entering a separate set of confirmed figures. Mica provides a Flash to BOR conversion to handle this.

In bulk (Returns page)

On the Returns page, select one or more bookings using the checkboxes, then click Flash to BOR in the bulk actions bar. This copies the Flash Gross and Flash Net values into the BOR Gross and BOR Net fields for all selected bookings in the displayed week.

Per playweek (Edit Returns dialog or booking detail)

In the Edit Returns dialog or on the booking detail page, click the Flash to BOR button to copy Flash figures to BOR for that single playweek.

Flash to BOR copies figures as-is — it doesn't recalculate Net from Gross. If Flash Net is empty, BOR Net will also be empty after conversion. Make sure both Gross and Net Flash values are present before converting.

Gross vs Net

Each return figure in Mica has both a Gross and a Net value:

  • Gross — the total box office amount collected by the venue, including any applicable taxes
  • Net — the box office amount after tax has been deducted

The distinction matters because invoicing in Mica is always based on BOR Net. Rental percentages, minimum guarantees, and all financial calculations use the Net figure. If you only have Gross figures available, you'll need to enter or calculate the Net amount before you can invoice.

If you need assistance with any aspect of Mica, we're here to help:

Contact your Mica system administrator for organisation-specific questions or access issues

OR

Reach out to the Mica support team at support.mica@maccs.com

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